Sick at your hotel, Airbnb, resort or cruise ship in Portugal? Skip the €150–250 in-person hotel doctor and the long wait. Get an EU-licensed, English-speaking doctor on video in minutes — prescriptions valid at any pharmacy in Portugal. Flat €80, no subscription.
Tell us the reason — acute care, prescription, certificate or travel.
Flat €80 fee. Card payment, no subscription, instant receipt for insurance.
Video consultation with an English-speaking, EU-licensed doctor.
EU-licensed doctors
Registered with the Portuguese Medical Council.
Valid prescriptions
Accepted at any pharmacy in Portugal.
~15 min response
Same-day appointments, 7 days a week.
€80 flat price
No subscription, no hidden fees.
Traditional hotel doctor visits in Lisbon, Porto and the Algarve typically cost between €150 and €250 and can take 2–4 hours to arrive. For the vast majority of travel illnesses — UTIs, traveler's diarrhea, sore throat, fever, ear infections, sunburn, allergies, mild anxiety, prescription refills — a video consultation is faster, cheaper and clinically equivalent. You see a doctor in minutes, from your bed, without leaving your room.
Anywhere in Portugal with a phone signal or Wi-Fi: hotels and resorts in Lisbon, Porto, Cascais, Sintra, the Algarve (Albufeira, Vilamoura, Lagos, Faro), Madeira and the Azores; Airbnb and short-term rentals; cruise ships docked at Lisbon, Funchal or Portimão; and rural stays. 7 days a week, including evenings and public holidays — exactly when in-person doctors are hardest to find.
ER (urgência) is overwhelmed, can take 4–8 hours, and tourists are charged €100–200 plus exams. In-person hotel doctor: €150–250, 2–4 hours wait. Six Medic video consultation: €80 flat, seen in ~15 minutes, electronic prescription sent to your phone, ready to pick up at any pharmacy — including 24-hour pharmacies. Reserve ER for true emergencies (chest pain, severe trauma, suspected stroke).
After the consultation you receive a Portuguese electronic prescription (Receita Sem Papel) by SMS and email, with a 6-digit code. Show it at any pharmacy in Portugal to collect your medication — most pharmacies are within walking distance of major hotels, and there is always a 24-hour duty pharmacy (farmácia de serviço) in every town.
Help for travellers with insurance-ready receipts.
Learn moreEnglish-speaking doctor for Lisbon visitors and residents.
Learn moreFaro, Albufeira, Lagos, Vilamoura and the whole coast.
Learn moreElectronic prescription valid at any Portuguese pharmacy.
Learn more