How it works

Book an online consultation with a licensed doctor in a few minutes — from home, your hotel or anywhere in Portugal.

  1. 1

    Book online

    Open the booking page and fill in your name, email, phone number (WhatsApp) and a short description of the reason for your consultation.

  2. 2

    Pay securely

    €80 per consultation, paid by card. You receive a receipt by email.

  3. 3

    The doctor contacts you

    A licensed doctor calls you by WhatsApp video, usually within about 15 minutes. No WhatsApp? Tick the option on the form and you will receive a Google Meet link by email.

  4. 4

    Your consultation

    Speak with the doctor by video in English or Portuguese (French, Spanish and German also available).

  5. 5

    After the consultation

    If you need a medical certificate, the doctor sends it to your email the same day, signed with their professional licence number.

What you need

  • A phone or computer with a camera and internet.
  • A valid email address.
  • No Portuguese health number (número de utente) or insurance needed.

Available 7 days a week, including evenings and weekends. Full refund if we cannot see you.

Frequently asked questions

For medical emergencies, call 112.